Client Testimonials


 
Elisabeth Ames Former Vice President of Global Customer and Sales Service, Tiffany & Co.

Elisabeth Ames
Former Vice President of Global Customer and Sales Service, Tiffany & Co.

“I was very fortunate to work with Deanna during my time at Tiffany & Co. This was critical during a time when we were going through a lot of change, both in senior leadership and strategy direction. Deanna was the one we leaned on for guidance and coaching as we all had to change mindsets and enhance our leadership and coaching skills through the changes. I would highly recommend Deanna as an Executive Coach. Not only is she highly effective, but she is a delight to work with.”

Jessica Cohen Director of International Strategic Projects, chez Weight Watchers

Jessica Cohen
Director of International Strategic Projects,
chez Weight Watchers

“Deanna employs a rare balance of analytical and people skills and her understanding of teams and how to best organise them to generate efficiencies is extremely valuable for organisations, especially during times of change, like the one we experienced at WW.

I highly recommend her to anyone who is trying to elevate their leadership skills and optimise their team's contributions.”

 

 
Heather Stern Chief Marketing Officer, Lippincott

Heather Stern
Chief Marketing Officer,
Lippincott

“I enlisted executive coaching at a pivotal point in my career. I had been the Chief Marketing Officer at Lippincott when I was asked to take on a second senior executive role as Chief Talent Officer.

Deanna was hired to coach and support my transition as I was working on balancing the demands of these two important roles, restructuring both of my teams, resetting expectations and guiding my organization through a number of strategic changes.

Feeling overwhelmed and grappling with my own form of imposter syndrome, Deanna was instrumental to me during this time. Each session was filled with practical yet powerful guidance on how to navigate change, step up to organizational challenges and embrace my own kind of leadership. Through self-reflection and meaningful partnership, she gave me new perspective and helped me build skills and ways of engaging that I draw upon to this day. Deanna is so insightful and incredibly disarming. She uniquely guides her clients to be the best versions of themselves, even as the definition of “best” evolves. Working one-on-one with Deanna was an eye-opening experience and one of the most rewarding ones of my 20+ year career. I enthusiastically give her the highest recommendation as an executive coach.”

 

 

“Deanna is an extremely effective executive coach and I always looked forward to my coaching sessions with her. She is able to strike a unique balance of careful listening and sharing her wealth of knowledge. Her thoughtful questions allowed me to deeply explore my perceptions so that I could see situations from a different perspective. She was always able to help me get to the root of my problems and provided helpful insights and ideas for how to solve them. I can confidently say I'm a better leader due to the coaching I received from Deanna.”

Danielle Cerami
HR Business Partner,
Google

“I've had the great fortune of knowing and working with Deanna for 13 years.Throughout my career, I have turned to Deanna for her guidance, perspective, empathy and wisdom.

She has an ability to cut through the noise, see clearly, and help others identify the best path forward - for themselves, their teams and their organizations.

I strongly recommend Deanna's advisory services for anyone seeking to remove obstacles, to enhance their success, and to thrive.”

Adrian Lewis
Senior Director — Talent Management & Organizational Development, WW

“The one word I would use to describe Deanna is “balance” — between sensitivity for the individual and a pragmatic grounding of what is needed for a successful team or organization. Balance between what is quantitative or evidence-based, and the qualitative context of culture. Deanna made substantial contributions to the effectiveness and success of the C-Suite at Tiffany & Co., myself included, as well as the engagement of the organization overall. She is a rare talent with the exceptional emotional intelligence to both assess and address complex situations.”

Victoria Berger-Gross
Former CHRO,
Tiffany & Co.

 

 
Fred Delmhorst, PhD Vice President —  Talent Management, WarnerMedia

Fred Delmhorst, PhD
Vice President —
Talent Management,
WarnerMedia

“There's really only one person I go to when a critical decision is on the line. Deanna is the rare executive coach who not only understands the science of change, but has also walked the walk as a successful executive in a number of industry leading companies. She understands my challenges because she has lived them herself.

In a field increasingly crowded with impostors, Deanna is the real deal who is qualified to operate exclusively at the top of any organization.”

Gail Tifford Chief Brand Officer, WW

Gail Tifford
Chief Brand Officer, WW

“It was a privilege to work closely with Deanna at WW. Her contributions to our culture and passion for our talent resulted in valuable assets, including Impact Behaviors that helped us put into practice our Impact Manifesto and the WW Inspire Series that continues to motivate and inspire our global workforce.

Deanna's executive presence, knowledge and insights made her a pleasure to work with. I value her contributions and would highly recommend her as a coach.”

 

 
Jill Beraud  EVP — Global Retail, Tiffany & Co.

Jill Beraud
EVP — Global Retail,
Tiffany & Co.

Deanna is among the most strategic, proactive and compassionate HR / Talent professionals and coaches I have worked with across multiple world-class organizations and complex industries.

When I was EVP, Global Retail at Tiffany, Deanna was my thought partner as I created the first Global Leadership Team of regional and select functional heads. My goal was to develop strategic alignment, build capabilities and collaboration/teamwork. Deanna developed the entire process including the initial offsite as well as the ongoing curriculum. Truthfully, there was initially a great deal of skepticism by some of the global leaders, but with Deanna’s insight and organizational savvy, we were able to convert the entire group and achieve a climate of trust and openness that led to bottom line results. She served as an executive coach to me, to my team and to my individual GMs and we all benefited from her expertise, insights and the commitment she exuded for our success. Any organization or individual would be fortunate to work with Deanna.

 

 

“From my very first executive coaching session with Deanna, I came away with actionable feedback I could easily and quickly act upon.

Deanna is not only a great listener, but she also has an unique ability to communicate in a warm but authoritative way and I respond really well to this approach. If she hadn’t challenged my thinking, I wouldn’t have been satisfied with the coaching I received.

I'd recommend her to anyone looking for a quality executive coach to help them navigate through change, difficult organizational dynamics or a merger or acquisition.”

Nicole Fisch
Director of eCommerce, Design Within Reach

“Deanna is an exceptional leader with a genuine desire and natural skill set to coach and develop others. She has a keen ability to assess specific areas of opportunities and growth, and to employ a direct and simultaneously caring approach to affect change in others. I continually observed her build rapport and credibility while coaching C-Suite executives and leaders at all levels. Deanna has many superpowers but I would highlight that she is skilled at listening to what is not being said in addition to what is explicitly stated, and then adapting her approach to influence others.”

Lisa Itzkowitz
Director — Change Management and Organizational Effectiveness, Tiffany & Co.

“With Deanna's executive coaching, I uncovered, set, and achieved specific career milestones and goals. She coached me through several difficult conversations with supervisors and direct reports and has helped me become a more transparent and effective leader. I have worked with several other executive coaches and what sets Deanna apart is her critical thinking, her extensive experience in corporate environments, her innately perceptive read on people, and her insightful observations. She is an invaluable guide in managing a job transition and also in mapping out a fulfilling career path.”

Leigh Marchant
Senior Vice President & Director of Marketing and Business Development, Random House

 

 
John S. Petterson Former SVP — Global Operations and Customer Services, Tiffany & Co.

John S. Petterson
Former SVP — Global Operations and Customer Services, Tiffany & Co.

“During my tenure at Tiffany & Co., I had the great fortune to work closely with Deanna. I was responsible for operational productivity and customer care for the global enterprise. I sat on the executive team and managed a team of 1200 operations professionals and 300 customer care professionals, with distinct opportunities and challenges in each area.

Deanna and her team were my close partners to help the Operations, Manufacturing , Security and Customer Services teams achieve results and ensure that the promise of Tiffany & Co. was delivered. Her ability to understand our strategy and dovetail those efforts with conference excitement, messaging, annual performance efforts and daily coaching for members of my leadership team, was an integral part of our business management and organizational effectiveness.

I would recommend Deanna with enthusiasm, she had a great impact on me as an executive and my direct reports as a leadership team, and I will be forever grateful for her partnership.”

 

 

“I had the pleasure of working with Deanna at WW. As my manager, she showed me guidance, leadership, caring and empathy every day. She is the ultimate professional and an expert in her field. I have learned so much from Deanna and I know she will make a big difference in the careers and lives of those individuals she works with in her role as an executive coach.

Lisa Baumstein
Director — Talent Acquisition, WW

“Deanna is a great executive coach to partner with at any stage of your career. She was extremely helpful to me in making my decision to transition back into the workforce after intentionally taking some time off. She is an effective listener and provides amazing perspective. Her insight and pointed questions facilitated me in the process of becoming clear on my goals. “

Lindsay Kipnes Gourevitch
COO, Advanced Portfolio Management, LLC

“Deanna has an ability to ask the right questions and get to the heart of things quickly. She understands people and how to get the best from them. Her warmth, commitment and ability to communicate both up and down are a gift. I would not hesitate to recommend Deanna to anyone who asks. I am a better person, employee and colleague for having worked with her.”

Rhonda Edelman
Senior Director — Global Education, Tiffany & Co.

 

 
Brian Galgano Director — West Region Channel and MM Sales, Sophos

Brian Galgano
Director — West Region Channel and MM Sales, Sophos

“Working with Deanna has been both professionally and personally rewarding. Deanna’s coaching expertise and professional experience as a leader and organizational strategist in several different industries, meant that she could not only provide effective coaching, but invaluable perspective for helping me achieve my goals.

She did a fantastic job of holding me accountable for identifying and executing on the correct actions to help grow my business and career.”